Privacy Policy
Koetting Insurance & Resource Agency
Last Updated: October 23, 2026
Koetting Insurance & Resource Agency (“Koetting Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, https://www.koettinginsurance.net, and our insurance-related services.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, mailing address, email address, and phone number.
- Insurance Information: Information necessary to provide insurance quotes, evaluate coverage options, process applications, and service policies. Depending on the type of insurance requested, this may include property, vehicle, business, financial, or other relevant information.
- Communications: Information you provide when contacting us by phone, email, text message, or through website forms.
- Website Usage Information: IP address, browser type, pages visited, date and time of visits, and other technical information collected through cookies or similar technologies.
We collect information directly from you when you request a quote, complete a form, contact our agency, or use our services. We may also receive information from insurance carriers and other sources as necessary to provide insurance services.
How We Use Your Information
We use personal information to:
- Prepare insurance quotes and process applications.
- Issue, maintain, and service insurance policies.
- Communicate about coverage, renewals, claims, and service requests.
- Respond to questions and provide customer support.
- Maintain accurate client records.
- Operate, maintain, and improve our website and services.
- Fulfill legal, regulatory, and contractual obligations.
We use personal information only for legitimate business purposes, as described in this policy or otherwise permitted by law.
How We Share Your Information
We may share personal information with third parties when necessary to provide insurance services or conduct agency operations.
These parties may include:
- Insurance Carriers and Underwriters: To obtain quotes, evaluate applications, issue policies, and manage coverage.
- Insurance Service Providers: To assist with policy administration, underwriting, claims processing, and other insurance-related activities.
- Technology and Communication Providers: To support our agency management systems, website, electronic signatures, email, and messaging services.
- Regulatory and Legal Authorities: When disclosure is required by law, regulation, legal process, or other applicable obligations.
We do not sell personal information to third parties for their independent marketing purposes.
Third-party service providers are expected to handle personal information appropriately and use it only for authorized purposes.
SMS and Text Message Communications
If you provide consent to receive text messages from Koetting Insurance & Resource Agency, we may use your phone number to communicate with you about insurance quotes, policies, renewals, service requests, and other matters covered by your consent.
Participation in SMS communications is voluntary. Message frequency may vary, and standard message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to a message. For assistance, reply HELP or contact our agency directly.
SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes. We do not sell, rent, or share SMS opt-in information or consent with third parties for their marketing purposes.
We may use authorized communication service providers to deliver messages on our behalf. These providers process information solely to support our communications and are not authorized to use SMS consent information for their own marketing purposes.
Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our content.
Cookies are small files stored on your device that may collect information about your browser, device, or website activity.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
However, no method of transmitting or storing information electronically is completely secure. While we make reasonable efforts to safeguard your information, we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide insurance services, maintain client records, fulfill contractual obligations, and comply with applicable legal and regulatory requirements.
When information is no longer needed, we take reasonable steps to securely dispose of it in accordance with our retention practices and applicable laws.
Third-Party Websites
Our website may contain links to external websites operated by third parties, including insurance carriers and other service providers.
We are not responsible for the content, security, or privacy practices of websites we do not operate. We encourage visitors to review the privacy policies of any external websites they access.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website.
If we become aware that a child under 13 has submitted personal information without appropriate parental or guardian consent, we will take reasonable steps to delete that information, unless retention is legally required.
If you believe a child has provided personal information through our website, please contact us.
Your Privacy Choices
You may contact our agency to:
- Request information about the personal information we maintain about you.
- Request corrections to inaccurate or outdated information.
- Ask questions about how your information is collected, used, or shared.
- Withdraw consent for optional communications, including SMS messages.
Requests will be reviewed and handled in accordance with applicable laws and our legal and contractual obligations.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. We encourage visitors to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Koetting Insurance & Resource Agency
Website: https://www.koettinginsurance.net
You may also contact our agency using the contact information provided on our website.